For restaurant and café owners
1 unhappy customer. ₹36,000 in potential lost business.Unhappy guests don't complain.They just stop coming.
Example: ₹1,200 per visit × 6 visits a year × 5 years. That is the potential revenue at stake if a regular does not return, not a guaranteed loss.
Catch problems early with instant WhatsApp alerts.
Start freeFirst 50 responses free · No card required
Coastal Spice · Table 5
How was your dinner tonight?
What went wrong?
Want us to make it right?
The manager can call you back.
TablePerk
Business account
Today
🚨 Low rating at Coastal Spice: 2⭐
⚠️ Waiting too long
🪑 Table 5
💬 Food arrived cold
📞 Callback: Yes
8:43 pm
Live in about five minutes
- 1
Add your venue
Name, restaurant or café, and your Google review link.
- 2
Print your QR codes
Table tents or bill-folder cards, ready to print.
- 3
Add your manager's WhatsApp
Low ratings reach them instantly. Reports every Monday.
1 in 26
unhappy guests will actually tell you
5x
cheaper to keep a guest than find a new one
25%
more profit from just 5% more regulars
Industry research (Bain & Co., HBR, TARP). Figures vary by study.
One bad dinner, saved in five minutes.
8:42 pm
Table 5 rates dinner 2 stars
Food came cold. They would have said nothing.
8:43 pm
Your manager gets a WhatsApp
Table, issue and comment. No app to open.
8:47 pm
Manager walks over
Fresh plate, dessert on the house.
Next Friday
They are back, with friends
A lost guest turned into a regular.
What do silent walkouts cost you?
Illustration, not a forecast: assume 5% of guests over 30 days never return. Multiply that group by your average bill and their expected visits over the next 12 months. This is one month's guest group, not your venue's annual loss.
Potential future revenue from one 30-day guest group
₹6,48,000
90 guests lost in those 30 days, each missing 6 expected visits over the next 12 months.
Stop the leakJust opened?
Learn what works before habits set in.
- See which dishes win
- Fix service gaps early
- Grow real Google reviews
Been open for years?
Make sure every night is still a good one.
- Alert the moment a table is unhappy
- Call back and win them over
- Monday report on how you are doing
Every Monday, your week in one message.
What guests loved, what to fix, and two things to do this week. Written by AI from your real feedback.
📅 Weekly pulse · Coastal Spice
32 responses · 4.3⭐
💚 Loved: quick service, biryani
🔧 Fix: washroom cleanliness
✅ Assign a check before each service
9:00 am
Simple pricing
Free
₹0
Your first 50 guest responses
- Table and bill-folder QR codes
- Instant WhatsApp low-rating alerts
- Monday AI report
- Happy guests sent to Google
Pro
Talk to us
After 50 responses, unlimited feedback
- Everything in Free
- Unlimited responses
- AI Copilot answers from your data
- Priority help with setup
When you reach 50 responses, the survey keeps working and we will reach out before anything changes.
Questions owners ask
Do guests need an app?+
No. They scan the QR with their camera and the survey opens in the browser.
Who sees guest phone numbers?+
Only you, and only when a guest asks for a call back. Never sent on WhatsApp or to AI.
Does it work for cafés?+
Yes. Pick restaurant or café at sign-up and the questions adapt.